Privacy Policy
Last updated: April 19, 2026. We respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you contact us, request a quote, or book a service, we may collect: your name, email address, and phone number; your service address and property details; service preferences and scheduling information; payment information (processed securely — we do not store card details); and communications you send us via phone, email, or our contact form.
We also automatically collect basic technical data when you visit our website (IP address, browser type, pages visited) to help us improve our site.
2. How We Use Your Information
We use your information to: provide, schedule, and confirm cleaning services; send quotes, invoices, and service reminders; respond to your questions and support requests; improve our website and services; send occasional promotional emails (opt out any time); and comply with legal obligations.
We will never sell your personal information to third parties.
3. How We Share Your Information
We only share your data with trusted service partners who help us operate our business (e.g., payment processors, scheduling software), bound by confidentiality agreements; when required by law; or in the event of a merger or acquisition under the same privacy protections. We do not share information with advertisers or marketing companies.
4. Cookies
Our website uses essential cookies (required for functionality) and analytics cookies (Google Analytics 4, with anonymized IP). You can disable cookies in your browser settings, which may affect some site functionality.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information. All data is transmitted over encrypted HTTPS connections. We retain your information only as long as necessary to provide our services or as required by law.
6. Your Rights
You have the right to request a copy of the personal information we hold about you; ask us to correct inaccurate information; ask us to delete your information (subject to legal obligations); and opt out of marketing communications at any time.
To exercise any of these rights, contact us at hello@kiwicleaningcompany.com.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., Yelp, Google, Facebook). We are not responsible for their privacy practices and encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.